Dhaka Game's Privacy Policy

Introduction & Scope

This Privacy Policy applies to Dhaka Game (website: dhakagame.bet) and all associated services. It takes effect the moment you browse our website, open an account, play a game, or use any of our services.

Dhaka Game is built with Bangladeshi users in mind. We believe every member has the right to know where their data goes and how it is used. That is why this policy is written in plain language — so no one is left confused.

By using our platform, you agree to this Privacy Policy. If you have any questions, our support team is always ready to help.

• This policy applies to the website, mobile app, and all digital services.
• Third-party websites you visit are governed by their own respective policies.
• Users under the age of 18 are not permitted to use Dhaka Game.

Information We Collect

Dhaka Game only collects information that is necessary to operate the platform and provide you with the best service. No unnecessary or excessive data is collected.

How We Collect Information

Dhaka Game collects information in several ways. In addition to information you provide directly, some data is collected automatically — used to improve platform security and service quality.

• Registration form: Information you provide directly when creating your account.
• KYC verification process: Documents submitted during identity and address verification.
• Payment Transactions: Financial information collected during deposits and withdrawals.
• Cookies & Tracking: Technical data collected automatically while you browse the website.
• Support Contact: Information you send via live chat or email.
• Gaming Activity: An automatic record of all your gaming and betting activity on the platform.

Purpose of Data Use

Dhaka Game uses your data solely for the legitimate purposes listed below. Your data will never be sold to third parties without your consent, under any circumstances.

• Account creation and management, identity verification, and age confirmation.
• Processing deposits, withdrawals, and other financial transactions.
• Ensuring platform security and preventing fraud.
• Compliance with international Anti-Money Laundering (AML) regulations.
• Providing customer support and resolving complaints.
• Delivering personalized offers and bonuses based on your preferences.
• Improving platform functionality and developing new services.
• Upholding responsible gaming policies and supporting users in difficulty.

Data Sharing Policy

Dhaka Game never sells your data. However, in certain situations we may need to share information with trusted partners — always in compliance with your protection and our legal obligations.

• Payment Processor: Payment service providers including Mobile Pay, Nagad, and Rocket receive only the minimum data necessary to process transactions.
• Game Software Provider: Only the minimum data required to operate the game is shared.
• KYC Verification Services: Approved third-party providers are used for identity verification.
• Legal Authority: Government authorities may be provided with information in the case of a court order or legal obligation.
• Licensing Authority: Information required for regulatory audits and inspections.

Any third parties we share data with are contractually bound to uphold our privacy standards. We ensure only the necessary data is shared — nothing more.

Cookies & Tracking Technologies

Dhaka Game uses cookies and similar technologies on its website. Cookies are small data files stored in your browser that help make the platform more convenient to use.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

Data Retention Period

Dhaka Game does not retain your information longer than necessary. Once the specified period has passed, data is securely deleted or anonymized.

• Account Information: 5 years after account closure (as required by law).
• Financial Transaction Records: 7 years (in accordance with tax and financial regulations).
• KYC documents: 5 years from the date of the last transaction.
• Support Contact: 2 years after account closure.
• Marketing data: Deleted immediately upon withdrawal of consent.

Your Rights

As a Dhaka Game member, you have clear rights over your personal data. Contact our support team to exercise any of these rights.

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may object to certain uses of your data.
• Right to Portability: You may request your data in a structured, portable format.
• Right to Withdraw Consent: You may withdraw consent for marketing communications at any time.

We aim to respond to rights requests within 30 days of receipt. Please note that certain data may not be deletable due to legal obligations.

Children's Privacy

Dhaka Game is strictly for individuals aged 18 and above. We do not knowingly collect data from minors.

If we are informed or become aware that a minor has created an account, that account will be immediately closed and all collected data will be securely deleted.

Policy Changes

This Privacy Policy may be updated from time to time due to business needs or legal changes. For significant updates, we will notify you by email and post a notice on the website.

• The date of any changes will be noted at the top of the page as "Last Updated".
• 30 days' notice will be given prior to any major changes.
• Continued use of the platform after an update constitutes acceptance of the revised policy.
• Contact: support@dhakagame.bet